Help Center

Slappcard help center

Guides for artists, fans, and loyalty members. How Slappcard works, how to use your dashboard, and where to get help when you need it.

Guides

Choose your guide

Pick the guide that fits who you are. Everything below also works with the search box.

01 / Artists guide

Artist guide

Set up your artist workspace, upload your music, order your cards, and watch your fan list grow. No tech background required.

02 / Members guide

Loyalty guide

Earn commission sharing Slappcard with artists ($10.00, $15.00 or $20.00 flat per pack), how tracking works, what you earn, how you get paid, and how to promote.

FAQ

Frequently asked questions

The questions artists, fans, and loyalty members ask us most.

Still stuck?

We’re real people

If the guides didn’t cover it, reach out, we usually reply within one business day.

Card issues

Card support

Report a card that won’t scan, a lost or damaged card, or wrong music on an unlock, with your Slapp code, on the support page.

Open card support

Plan ahead

Free consultation

Packs, shows, custom artwork, tell us what you’re planning and we’ll follow up, or book a time directly.

Anything

Email us

White-glove setup, custom packs, cover art, loyalty program questions, or just to talk about your next drop.